Privacy Notice

This privacy notice explains how Snapshot Chronicles handles personal data for website inquiries, booking coordination, and service delivery. It is written to help you understand what is collected, why it is used, and how to raise a verified request about your information.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
User Rights

Your Rights

You may request access to your personal data, correction of inaccurate information, deletion where permitted, or review of how a request is being handled. Some requests may be limited when we must keep information for legal, security, or operational reasons.

Available rights depend on the nature of the request and applicable law.
Requests

How to Make a Request

To protect privacy, we may ask for enough information to confirm identity and locate the relevant record before responding. Once verified, we will review the request and respond through a reasonable channel based on the nature of the issue and any legal limits that apply.

Verification may be required before we act on a request.
Data Retention

Retention

We retain personal data for the period needed to handle the inquiry, complete the booking process, provide the service, maintain security records, and meet legal or accounting obligations where applicable. When data is no longer needed, it is deleted or anonymized according to our internal retention practices.

Data is kept only as long as needed for the stated purpose or legal recordkeeping.
Policy Updates

Policy Updates

We may update this policy to reflect changes in our practices, legal requirements, or website features. When changes are material, we will use a reasonable notice method for the site and the affected users where appropriate.

The current version applies from the date it is posted unless a later notice states otherwise.
01

Data We Collect

We process contact details, inquiry content, shoot requirements, preferred date and session details, and limited technical data such as server request metadata and browser or device information. This information is used to respond to requests, manage bookings, support website security, and deliver the service.

The categories collected depend on the inquiry and booking context.
02

How We Receive Data

We receive data when you submit a contact form, send an email, call us, or share details during a planning call. We may also generate technical data automatically when the website is used, including information needed for security and basic delivery functions.

Most information comes directly from the person making the inquiry.
03

Cookie Types

Essential cookies support core website functions, including form handling and basic navigation. Preference cookies remember privacy choices. We do not confirm analytics or marketing cookies as active on this site.

Only operational and preference-related cookies are confirmed for this site.
04

Cookie Controls

We use cookies or similar tools only for essential site operation and privacy preferences. You can manage non-essential browser storage through your browser settings, but disabling essential functions may affect form handling or site performance.

Cookie choices are limited to essential operation and saved preferences.
Purpose of use

Why We Use Data

We use personal data to answer inquiries, review event details, prepare coverage planning, confirm booking and access arrangements, deliver edited galleries, maintain website security, and keep records needed for operational or legal purposes. We do not use the information for unconfirmed analytics or advertising purposes.

Processing stays tied to the inquiry, booking, and delivery workflow.
Third-party sharing

Service Providers

We may share limited data with service providers that help us operate the website, process contact requests, support technical delivery, or maintain security. Any such recipient is expected to use the data only for the assigned purpose and under appropriate confidentiality obligations.

Operational recipients are used only when needed to run the service.

Contact for Privacy Matters

Email contact
sales@crateroosterhistory.click
Telephone contact
+57 321 3111002
Postal address
Calle 19 16 37, El Centro Manizales
Privacy inquiries